Terms and Conditions of Sale and Plugin License

Last updated: September 9, 2026

General Terms and Conditions of Sale: These terms govern the purchase, download, activation, and use of plugins, extensions, add-ons, and other digital products marketed under the ThemesPress and Obiweb brands and product lines, which are owned by Viamultimedia.

By making a purchase, the customer acknowledges that they have read and accepted these terms, subject to any non-waivable rights granted to them under applicable law.

ThemesPress and Obiweb products are developed, operated, and marketed by:

Viamultimedia
18 rue Beauchemin
Trois-Rivières, QC G8T 7K8
Email: infos@viamultimedia.ca

ThemesPress and Obiweb are properties and products of Viamultimedia.

In these terms, any reference to ThemesPress or Obiweb shall be understood as a reference to the corresponding products and services operated by Viamultimedia.

The products marketed by Viamultimedia under the ThemesPress and Obiweb brands primarily consist of software and digital products intended for use with WordPress, WooCommerce, or other compatible environments specified on each product page.

Depending on the product purchased, it may include one or more plugins, required components, add-ons, documentation files, or other digital materials.

The main features, technical requirements, and functionality of each product are described on the applicable product page prior to purchase.

Certain products may include multiple technical components required for proper operation. The inclusion of multiple components in a download does not necessarily mean that such components are offered or sold separately.

The customer is responsible for reviewing the product’s features and requirements before making a purchase.

Before confirming the order, the customer may review the selected products, their prices, and the information provided, and correct any errors where permitted by the checkout process.

The order becomes final once payment has been accepted, subject to any cancellation, termination, or refund rights provided under applicable law.

Viamultimedia reserves the right to refuse or cancel an order where a transaction shows reasonable indications of fraud, misuse, an obvious pricing error, or unauthorized payment.

The applicable prices are those displayed at the time the order is placed.

The currency used for the transaction is indicated before payment.

Applicable taxes are calculated and displayed based on the information provided during checkout and in accordance with applicable tax requirements.

The total amount payable is presented to the customer before the purchase is confirmed.

Viamultimedia may change its prices at any time. A price change does not affect an order that has already been completed, except where it applies to a future renewal and the applicable renewal terms have been disclosed to the customer.

ThemesPress, Obiweb, and Viamultimedia plugins and other products are digital products.

Once payment has been confirmed, the customer will normally receive access to download the product through their account, the order confirmation page, an email, or any other delivery method indicated at the time of purchase.

No physical products are shipped.

The customer is responsible for retaining a copy of the downloaded files whenever reasonably possible.

Access to current versions, downloads, and certain services may be conditional upon maintaining an active license.

Purchasing a ThemesPress or Obiweb product does not constitute a sale or transfer of any intellectual property rights owned by Viamultimedia.

The purchase grants the customer the usage rights associated with the product and the type of license purchased.

Where a license is subject to a limit on activations, websites, or domains, that limit is specified at the time of purchase or in the customer’s account.

A license key is assigned to its license holder and must not be published, publicly shared, sold separately, or used to provide third parties with unauthorized access to Viamultimedia services.

Any rights granted under an applicable open-source license covering any portion of the software remain fully applicable.

Services associated with ThemesPress and Obiweb, including license keys, license servers, private downloads, commercial updates, support, customer accounts, trademarks, content, and proprietary documentation, remain subject to these terms.

Certain plugins, extensions, or add-ons require a valid and active license.

Activation may be limited to the number of websites permitted under the purchased license.

If the activation limit has been reached, the customer may be required to deactivate the license on a previous domain before activating it on a new one.

The license must not be used to circumvent the activation limits established at the time of purchase.

Viamultimedia may suspend a license key in cases of fraud, public sharing, security compromise, reversed or canceled payment, or use that is clearly inconsistent with the terms of the applicable license.

Unless otherwise specified on the product page or at the time of purchase, ThemesPress and Obiweb licenses are generally valid for a period of one year.

The license term normally begins on the confirmed date of purchase or renewal.

During this period, an active license may provide access, depending on the product, to:

• features that require an active license;
• updates;
• new versions;
• downloads;
• technical support;
• license-related services.

Any specific terms displayed on the applicable product page will prevail where a different license term is offered.

Upon expiration of the license term, the customer may renew the license in order to continue benefiting from the associated services.

The license is renewed automatically in the system once the renewal payment has been received and confirmed.

Once payment has been accepted, a new license term begins for the duration specified for the product, generally for an additional one-year period.

Where Viamultimedia offers recurring billing or automatic renewal with automatic charges, the renewal terms, billing frequency, and applicable price are disclosed to the customer in accordance with applicable requirements.

If no automatic charge is scheduled, expiration of the license does not automatically result in a new charge. The customer must then make the required payment in order for the license to be renewed.

When a license expires without being renewed, certain associated services may become unavailable.

Depending on the product, this may include:

• Pro features that require an active license;
• updates;
• downloads of new versions;
• technical support;
• certain services connected to the licensing system.

Data created by the customer using the plugin is not intentionally deleted by Viamultimedia solely because the license has expired.

Renewing the license restores access to the associated services, provided those services are still offered.

Viamultimedia develops its products with the goal of maintaining their functionality, security, and compatibility to the extent reasonably possible.

An active license may provide access to updates released during the license term.

Updates may include bug fixes, improvements, compatibility adjustments, interface changes, or new features.

Viamultimedia does not guarantee that a product will indefinitely retain exactly the same interface or internal mechanisms.

A feature may be modified when necessary for reasons related to security, compatibility, performance, regulatory requirements, or changes in the technologies used.

The minimum required versions of WordPress, WooCommerce, PHP, or any other necessary dependencies are specified in the documentation or on the applicable product page, where relevant.

The customer is responsible for maintaining a compatible environment.

Viamultimedia cannot guarantee compatibility with every existing theme, plugin, extension, hosting provider, server configuration, or custom development.

Compatibility with a third-party product at a given time does not constitute a guarantee that the third-party product will never change the way it operates.

An active license may provide access to technical support in accordance with the terms specified at the time of purchase.

Support primarily covers installation, configuration, and operation of the features specific to the applicable product, as well as the investigation of issues that may reasonably be related to that product.

Support does not automatically include:

• custom development;
• modification of third-party themes or plugins;
• full website administration;
• server management;
• correction of third-party software;
• development of features that are not part of the purchased product.

Viamultimedia may request technical information that is reasonably necessary to diagnose an issue.

Before installing or updating a plugin, the customer should maintain a recent backup of their website and database.

The customer remains responsible for the general administration of their website, including hosting, backups, and the security of their own access credentials.

For critical or commercial websites, it is recommended that significant updates be tested in a development or staging environment whenever possible.

ThemesPress and Obiweb products are digital products delivered electronically.

Subject to any mandatory consumer rights provided under applicable law, a change of mind after the product has been delivered or downloaded does not automatically entitle the customer to a refund.

A refund request may be considered, in particular, where there is a significant technical issue directly attributable to the product and Viamultimedia is unable to provide a reasonable solution, where a duplicate purchase was made by mistake, or where a refund is required by applicable law.

Incompatibility with an environment that does not meet the requirements clearly disclosed before purchase will not normally qualify for a voluntary refund.

Nothing in this policy limits any statutory warranties or other mandatory protections available to the customer under applicable law.

Where the customer is entitled to mandatory protections under the laws of their country, province, state, or territory, those rights remain applicable notwithstanding any conflicting provision of these terms.

Where applicable law provides specific rules regarding digital content, immediate delivery, or withdrawal rights, those rules remain fully applicable.

ThemesPress and Obiweb are properties of Viamultimedia.

The trademarks, trade names, logos, original documentation, proprietary interfaces, graphic elements, and associated commercial content are protected by applicable intellectual property laws.

The software may incorporate libraries or components distributed under various open-source licenses.

Each component remains subject to the license applicable to it.

Purchasing a product does not transfer any rights in the ThemesPress, Obiweb, or Viamultimedia trademarks and does not authorize the customer to represent themselves as an official representative, partner, or authorized reseller without prior written permission.

The use of Viamultimedia services for any of the following purposes is prohibited:

• fraudulently obtaining additional activations;
• circumventing license systems;
• compromising license or update servers;
• accessing accounts that do not belong to you;
• publicly distributing license keys;
• impersonating Viamultimedia, ThemesPress, or Obiweb.

This provision does not limit any legitimate rights arising under an applicable open-source license governing the relevant code.

WordPress, WooCommerce, and any other trademarks referenced are the property of their respective owners.

Unless otherwise stated, Viamultimedia, ThemesPress, and Obiweb are independent of the developers or publishers of any third-party software with which their products may operate.

The use of certain products may require third-party software or services that are subject to their own terms and conditions.

Certain products may communicate with Viamultimedia’s infrastructure or that of its technical service providers for purposes including:

• license activation;
• license verification;
• license renewal;
• distribution of updates;
• security;
• operation of associated services.

Any information collected in this context is subject to the applicable Privacy Policy.

Viamultimedia makes reasonable efforts to develop and maintain its products in a secure manner.

However, no software can be guaranteed to be completely free of vulnerabilities, errors, or risks.

When an important security update is released, the customer is responsible for keeping their installation reasonably up to date.

To the extent permitted by law, Viamultimedia shall not be liable for damages resulting from, including but not limited to:

• improper installation;
• unauthorized modification;
• an incompatible configuration;
• defective third-party software;
• inadequate hosting;
• use contrary to the documentation;
• failure to maintain reasonable backups.

Viamultimedia does not warrant that a product will meet a particular need that is not described in its stated features or specifications.

Any limitation of liability applies only to the extent permitted by applicable law.

The products are covered by any mandatory warranties and protections provided under applicable law.

Nothing in these terms shall be interpreted as a waiver by the consumer of any right that cannot legally be waived.

Before initiating a chargeback for an issue that can reasonably be resolved by Viamultimedia, the customer is encouraged to contact customer service.

Viamultimedia may suspend licenses associated with a transaction that has been canceled or charged back, to the extent permitted by law.

A payment dispute made in good faith in the exercise of a legal right does not constitute fraud.

The customer is responsible for keeping their login credentials and license keys confidential.

The customer must provide accurate information when placing an order and maintain a valid email address at which they can receive important information regarding their purchases and licenses.

Viamultimedia may modify or evolve its products in response to technological, regulatory, or commercial changes.

If a product is discontinued, Viamultimedia will make reasonable efforts to notify affected customers within a reasonable period where warranted by the nature of the product or service.

Any rights already acquired and any applicable legal obligations remain unaffected.

Viamultimedia may modify these terms to reflect changes to its products, services, or legal obligations.

As a general rule, the version applicable to a transaction is the version made available to the customer at the time that transaction is completed, subject to any applicable rules governing ongoing relationships and renewals.

Subject to any mandatory consumer protection laws that may apply based on the customer’s place of residence, these terms are governed by the laws applicable in the Province of Quebec and by the federal laws of Canada applicable therein.

Nothing in these terms deprives a consumer of any mandatory protection provided by law.

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect to the extent permitted by law.

For any questions regarding an order, product, license, or these terms:

Viamultimedia
18 rue Beauchemin
Trois-Rivières, QC G8T 7K8
Email: infos@viamultimedia.ca