TP WooCommerce Support Ticket System
Customer support built right into your WooCommerce store.
WooCommerce Support Ticket System: ThemesPress Support Tickets for WooCommerce Pro lets you integrate a complete support ticket system directly into your WooCommerce store.
Your customers can communicate with your team directly from their customer account, view their support requests, and track the replies they receive, while you manage and centralize your after-sales support directly within WordPress and WooCommerce.
The solution is designed to simplify customer support management without requiring users to leave your website or use an external platform.
Features Designed for Customer Support
ThemesPress Support Tickets for WooCommerce Pro brings together the essential tools you need to organize support requests, track conversations, manage priorities, communicate with your customers, and keep your support service directly within your store environment.
Customers can submit a support request, provide relevant information, and attach a screenshot whenever it helps clarify the issue.
Your team, meanwhile, benefits from a centralized workspace to track, manage, and resolve support requests.
A WooCommerce Support Ticket System Built for French-Speaking Stores
ThemesPress Support Tickets for WooCommerce Pro is available in French, making it especially valuable for stores in Quebec, French-speaking Canada, France, Belgium, Switzerland, and throughout the French-speaking world.
Your customers can enjoy a support experience tailored to their language, directly from their WooCommerce account.
Your store is in French.
Your customer support can be too.
Included Features
- WooCommerce-integrated support ticket system
- Support area directly within My Account
- Customer ticket creation and tracking
- Centralized support request management in WordPress
- Link tickets to WooCommerce orders
- Link tickets to products
- Priority management
- Ticket status management
- Complete conversations between customers and support staff
- Screenshot attachments
- Email notifications
- Ticket closing and reopening
- Customer support ratings
- Support business hours management
- View tickets linked to WooCommerce orders
- Support data backup
- Diagnostic tools and system information
- Interface designed for French-speaking stores
Available Pro Add-ons
- Support Agents
- Internal Notes
- Ticket History
- Departments and Assignment
- Reports and Statistics
Keep Your Customer Support at the Heart of WooCommerce
With ThemesPress Support Tickets for WooCommerce Pro, turn your store into a complete customer support hub.
Support requests are centralized in one place, conversations are easier to follow, and your customers enjoy a simple, seamless experience directly from their account.
A solution designed for WooCommerce stores that want to provide structured, professional customer support available in French.
Because great after-sales support is also part of the shopping experience.